Privacy Policy for Sake & Sips

Last Updated: June 17, 2025

Welcome to Sake & Sips (sakeandsips.com). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to be bound by the terms and conditions described herein. If you do not agree with the terms of this Privacy Policy, please do not access the website.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you:

Visit our website

Register on the website

Place an order

Subscribe to our newsletter

Respond to a survey

Fill out a form

Interact with our customer service

The types of personal information we may collect include:

Identity Data: Name, title, date of birth.

Contact Data: Billing address, delivery address, email address, telephone numbers.

Financial Data: Payment card details (processed securely by our payment gateway providers, we do not store full payment card details on our servers), billing information.

Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Process Orders: To process your purchases, fulfill your orders, and manage returns and exchanges.

To Improve Our Website and Services: To understand how our users interact with our website and identify areas for improvement.

To Personalize Your Experience: To tailor our product offerings and promotions to your interests.

To Send Periodic Emails: To send you information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc. You can unsubscribe from marketing emails at any time.

To Administer Contests, Promotions, Surveys, or Other Site Features: To manage your participation in various activities.

To Respond to Customer Service Requests: To effectively respond to your inquiries and support needs.

For Security and Fraud Prevention: To protect our website and users from fraudulent transactions and other illegal activities.

To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Share Your Information

We may share your personal information with the following categories of third parties:

Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing assistance, data analysis, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

Payment Gateways: Your payment information is securely processed by our designated payment gateway providers (e.g., Stripe, PayPal). We do not store full payment card details on our servers.

Shipping Companies: To deliver your orders, we share necessary shipping information with our courier and delivery partners.

Legal and Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include:

SSL Technology: Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our server.

Secure Servers: Our website and data are hosted on secure servers.

Access Controls: We restrict access to your personal information to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions and are subject to a duty of confidentiality.

Regular Security Audits: We regularly review our systems for vulnerabilities.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies (like web beacons and pixels) to enhance your Browse experience, analyze site traffic, and personalize content.

Cookies: Small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

How we use cookies: We use cookies for purposes such as:

Remembering your preferences and settings.

Keeping track of items in your shopping cart.

Analyzing website traffic and usage patterns.

Delivering targeted advertising.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: The right to request copies of your personal data.

Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data under certain conditions.

Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.

Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may require specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your dealings with sakeandsips.com, please contact us:

By Email: info@sakeandsips.com

By Visiting this page on our website: sakeandsips.com/contact

By Post: Sake & Sips, 20 Mallard Avenue, CV10 9LW, Nuneaton, UK